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Terms of Service

The rules of using Cue. Plain language. What you can do, what you can’t, and what happens if something breaks.

Last updated: June 2026

1. Agreement

By creating an account or using Cue at learningcues.org, you agree to these Terms of Service. If you do not agree, please do not use the platform. These terms form a binding agreement between you and the team that operates Cue.

2. Eligibility

You must be at least 13 years old to use Cue. Students under 18 should have parental or guardian awareness before creating an account.

If Cue is deployed within a school district or educational institution, use may be governed by a separate Data Use Agreement (DUA) between Cue and that institution. In those cases, the DUA takes precedence over these terms where they conflict.

3. Accounts

When you register, you agree to provide accurate information and keep it up to date. You are responsible for keeping your login credentials secure — do not share your password with anyone. One person, one account; creating duplicate accounts to bypass restrictions is not permitted.

Teacher accounts have elevated permissions: they can create classrooms, add students, create and assign flashcard sets, and view study progress for students within their classrooms. Teachers are responsible for using these permissions appropriately and in accordance with applicable school and district policies.

4. Acceptable Use

You may use Cue to:

  • Study flashcards using spaced repetition scheduling
  • Create personal flashcard decks for academic purposes
  • Join classrooms and complete teacher-assigned study sets
  • Use the AI tutor for questions related to your coursework
  • Participate in multiplayer study games using classroom join codes

You may not:

  • Attempt to extract, reverse-engineer, or manipulate the AI tutor’s system prompts or safety filters through prompt injection or adversarial inputs
  • Scrape, crawl, or automatically harvest content from the platform
  • Share multiplayer game join codes publicly or in a way intended to disrupt ongoing study sessions
  • Impersonate a teacher, student, administrator, or any other person
  • Use Cue for non-educational commercial purposes, including reselling access or content derived from the platform
  • Attempt to gain unauthorized access to other users’ accounts or data
  • Upload or transmit malicious code, viruses, or anything designed to harm the platform or its users

5. AI Tutor

Cue includes an AI tutoring feature powered by a large language model. A few things you should know:

  • AI responses may contain errors. Do not treat them as authoritative academic sources. Always verify important information with your teacher, textbook, or other trusted references.
  • K–12 safety filters are active. The AI tutor is configured to refuse harmful, inappropriate, or off-topic requests. These filters are a feature, not a bug — please do not attempt to circumvent them.
  • Cue is not liable for how AI-generated content is used outside the platform. Copying AI tutor responses for submission as your own academic work may violate your school’s academic integrity policy — that is your responsibility, not ours.

6. Teacher Responsibilities

Teachers who create classrooms on Cue take on responsibility for appropriate use within those classrooms. Specifically:

  • Teachers should only add students who have consent to use the platform (parental consent where required by applicable law)
  • Teacher accounts can view study data — including card review history, session performance, and mastery progress — for students within their own classrooms only. Teachers cannot access data from students outside their classrooms
  • Teachers are responsible for the flashcard content they generate and assign, including content created with AI-assisted generation tools
  • Teachers must not use classroom management features to collect data beyond what is needed for educational purposes

7. User Content

You own the flashcards and other content you create on Cue. By creating content, you grant Cue a limited, non-exclusive, royalty-free license to store, display, and transmit that content as necessary to operate the service — for example, syncing your cards across devices or showing them to students in your classroom.

You must not create, upload, or share content that is:

  • Illegal or that promotes illegal activity
  • Harmful, threatening, abusive, or harassing toward any person
  • Sexually explicit or otherwise inappropriate for a K–12 setting
  • Infringing on someone else’s copyright, trademark, or other intellectual property rights

Cue reserves the right to remove content that violates these terms, with or without prior notice. Repeated or egregious violations may result in account suspension.

8. Premium Features and Payments

Cue offers premium features and subscription tiers. When you choose a paid plan, the specific billing terms — including pricing, billing cycles, refund eligibility, and cancellation — will be clearly presented at the point of purchase before any charge is made. Nothing in these terms creates a payment obligation unless you explicitly choose a paid plan.

9. Termination

Cue may suspend or permanently terminate accounts that violate these terms, engage in abuse, or pose a risk to the platform or its users. Where practical, we will notify you before taking action, but we reserve the right to act immediately for serious violations.

You may delete your account at any time through the Settings page. Upon deletion, your account and associated personal data will be removed within 30 days, except where retention is required by law or to resolve an active dispute.

10. Disclaimers

Cue is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the platform will be error-free, uninterrupted, or free of security vulnerabilities.

Educational content on Cue — including library flashcards, AI tutor responses, and user-created cards — may contain inaccuracies. We make no guarantee of specific learning outcomes, test scores, grades, or academic results from using the platform.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Cue and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of — or inability to use — the platform. This includes, but is not limited to, damages related to lost study data, inaccurate educational content, reliance on AI-generated answers, or service downtime.

Our total liability for any claim arising out of these terms or your use of Cue shall not exceed the amount you paid us in the twelve months preceding the claim (or $0 if you have not paid us anything).

12. Governing Law

These terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts located in Florida, and you consent to personal jurisdiction in those courts.

13. Changes to These Terms

We may update these terms from time to time. For material changes — ones that meaningfully affect your rights or how Cue works — we will provide at least 14 days’ notice via email to your registered address and/or an in-app notice when you next log in.

Continued use of Cue after the effective date of updated terms constitutes your acceptance of the changes. If you disagree with a change, you may delete your account before it takes effect.

14. Contact

Questions about these terms? Reach us at support@learningcues.org. We’re a small team — we read every message and will respond as quickly as we can.

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